I get “Incorrect Server Response” in best website creator software

I just bought the code editor extension for Mobirise best website creator software. When I choose redeem and enter my key I get “Incorrect Server Response”. I am using the MAC version of mobirise.

Also, to note, when I chose the “+” to redeem I get the waiting box icon of your (the 4 squares) stuck in motion, but the redeem link is shown (only the redeem link is shown)

I’ve gone from bad to worse. I updated to 2.8.4 from 2.8.3 and now get this…

I just bought the code editor extension for Mobirise best website creator software.

I have checked your email in our base, and your redeem code was already used.

Try to log out and then log in again, then go to the Extensions list, you should be able to find the "ADD" button for the Code Editor.

I love your product that I loaded on a Mabookpro unfortunately the images are not saving in spite of having created the path manually into the Application Support File (or maybe I dod not do it right). In any case I wonder why this path was not created at installation.

Download the latest version of Mobirise and start a new project. Check if this issue persists.

Yes I thought that I would start a new project. My version is 2.7.7. so thank you for the link to the latest version. I will report if this issue persist.

The platform is running great.

Just thought I would let you know about 2.8.4 and a slight bug, if you click to add theme, sign up it either ,

a. keeps loading

b. just repeats looking for email sign up.

What version of Mobririse do you use? Please download the latest one: https://mobirise.com/history.html

I wasn't able to find your order in our base.

Issue was with 2.8.4

Please try to log out and then log in again.

There is no option to add captions for images in image gallery. kindly include that feature too

I try to build a homepage with the PurityM theme that i have bought. I like it very much. But suddenly it had change to the standard theme automaticly after i added the google analytics. Is it possible to change the theme back to PurityM or will I need to build a complete new Page?

Unfortunately there is a bug with PurityM and google analytics. We will fix it as soon as possible. You can send us your site project, we'll fixed it by hand.

I have downloaded and install the newest Mobirise version template but when it open on my desktop I only get the older template showing up. Am I missing something here. Do I need to uninstall the older version then install the new one?

While I am here, how do you import a site into Mobirise? I see the option to do this but see no file to import.

For some reason I am not getting any of the new purity design features in the blocks.

I have uninstalled and re installed 3 times now and still nothing new.

Uploaded site to server. Used the contact section and we did not receive that test as suggested. What are we missing. The program placed a formoid.php file on my desktop. Is that supposed to be uploaded as well.

You should start a new project to be able to select a theme.

Please send us a direct link to your website, so we can check it.

I did start a new project but the only theme is the original one.

Did you purchase the PurityM theme? I can't find your order in our order base.

I didn't purchase the PurityM theme. I downloaded it from the email blast that you folks sent me. At least I thought I did. Maybe there is a purchase thing I didn't see, if so then I will recheck that process.

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